Frequently Asked Questions

Get answers to common questions about Individual Lash.

A full Individual Lash set usually takes 90 to 120 minutes, depending on desired volume and customization. Consultation, mapping and meticulous application are part of the appointment to ensure a tailored, comfortable result that complements your eye shape.

When applied and removed by trained technicians using safe adhesives and proper isolation techniques, Individual Lash extensions should not cause damage. Follow aftercare and avoid excessive rubbing or oil-based products to protect both extensions and natural lashes.

We recommend refills every 2 to 3 weeks to maintain fullness and replace natural lash shedding. Timing varies by personal growth cycle, application style, and aftercare—your technician will suggest a schedule tailored to your lashes and lifestyle.

Yes. Use water-based, oil-free makeup and gentle products to avoid breaking down adhesive. Avoid waterproof mascara on extensions; instead apply mascara carefully to natural lash bases if needed. Remove makeup with approved, oil-free cleansers and gentle dab motions to protect bonds.

Arrive with clean, makeup-free eyes and avoid caffeine to limit twitching. Bring images for desired style and disclose allergies or recent eye treatments. Plan for a 90–120 minute session so you can relax during application.

Avoid water, steam, and heavy sweating for the first 24–48 hours to allow adhesive to cure. Sleep on your back, skip oil-based products, brush gently with a spoolie, and schedule regular refills to keep lashes looking fresh.